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Order & Cancellation

Order & Cancellation Policy for ShopKeeya.com

1. Introduction

At ShopKeeya.com, we aim to provide a seamless shopping experience. This Order & Cancellation Policy outlines the terms and conditions regarding order placement, processing, and cancellation.

2. Order Placement

  • To place an order, users must create an account or log in to their existing account on ShopKeeya.com.
  • Users must provide accurate and complete information during the order process, including shipping address, payment details, and contact information.
  • By placing an order, you agree to purchase the selected items at the listed price.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing your order details, including the order number, items purchased, and total amount.
  • Please review the confirmation email carefully and contact us immediately if you notice any discrepancies.

4. Order Processing

  • Orders are typically processed within 1-3 business days. However, processing times may vary based on the vendor and product availability.
  • You will receive a notification once your order has been shipped, along with tracking information.

5. Order Cancellation

  • Orders can be canceled within 24 hours of placement. To cancel an order, please contact the vendor directly using the contact information provided in your order confirmation email.
  • If the order has already been processed or shipped, it cannot be canceled, and you will need to follow the return process outlined in our Return & Refund Policy.

6. Modifying Orders

  • If you wish to modify your order (e.g., change the shipping address or item quantity), please contact the vendor as soon as possible. Modifications can only be made if the order has not yet been processed.

7. Payment Processing

  • All payments are processed through secure payment gateways. By providing your payment information, you authorize ShopKeeya.com to charge the total amount for your order.
  • In the event of a payment issue, you will be notified, and your order may be delayed until the issue is resolved.

8. Out-of-Stock Items

  • If an item is out of stock after your order is placed, the vendor will notify you as soon as possible. You may choose to wait for the item to be restocked, select an alternative item, or cancel your order for a full refund.

9. Changes to the Policy

ShopKeeya.com reserves the right to modify this Order & Cancellation Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the new policy.

10. Contact Information

For any questions or concerns regarding our Order & Cancellation Policy, please contact us at support@shopkeeya.com.

By placing an order on ShopKeeya.com, you acknowledge that you have read, understood, and agree to this Order & Cancellation Policy. Thank you for choosing us for your shopping needs!